CareerStars: Terms & Conditions
Effective Date: 22nd March 2025
LEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR SERVICES. BY ENROLLING IN ANY CAREERSTARS SERVICE PLAN, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
1. Introduction & Acceptance of Terms
1.1. These Terms and Conditions (“Terms,” “T&C”) govern your access to and use of the career advancement services, coaching, materials, website, and related offerings (collectively, the “Services”) provided by CareerStars (“CareerStars,” “we,” “us,” or “our”).
1.2. By purchasing, accessing, or using any of our Services, you (“Client,” “you,” “your”) signify that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Client Engagement & Coaching Policy, all of which are incorporated herein by reference.
1.3. If you do not agree to these Terms, you may not use our Services.
1.4. We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the “Effective Date.” Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
2. Description of Services
2.1. CareerStars offers various career advancement service plans (e.g., “Basic Career Kickstarter,” “Advance Career Accelerator,” “Premium Career Transformation,” collectively “Plans”). The specific deliverables, features, duration, and scope of services for each Plan are described on our website and in the specific Plan documentation provided at the time of purchase.
2.2. Services may include, but are not limited to, resume review and writing, LinkedIn profile optimization, career coaching, job search strategy development, interview preparation, and provision of related materials.
3. Client Eligibility & Account
3.1. You must be at least 18 years of age to purchase and use our Services.
3.2. You agree to provide accurate, current, and complete information during the enrollment process and to update such information to keep it accurate, current, and complete.
3.3. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.
4. Fees, Payment, and Plan Term
4.1. Fees: All fees for the Services (“Fees”) are set forth on our website or in your specific service agreement. Fees are quoted in [Specify Currency, e.g., USD] and are due at the time of enrollment unless otherwise agreed in writing.
4.2. Payment: You authorize CareerStars or its third-party payment processors to charge your chosen payment method for the Fees. All payments are non-refundable except as expressly provided in Section 5 (Refunds and Guarantees).
4.3. Taxes: You are responsible for all applicable taxes associated with your purchase of the Services.
4.4. Plan Term: The term for each Plan begins upon successful payment and enrollment and continues for the duration specified in the Plan description or until all services within the Plan have been delivered, whichever comes first, subject to the terms herein.
5. Refunds and Guarantees
5.1. 30-Day Money-Back Guarantee (Limited):
5.1.1. If you enroll in a Plan and, within thirty (30) calendar days of the enrollment date, you have NOT commenced or utilized any core component of the Services (e.g., no coaching sessions have been scheduled or attended, no resume/document review or writing work has been initiated by CareerStars, no proprietary materials have been accessed), you may request a full refund of the Fee paid for that Plan by submitting a written request to [Specify Contact Email/Method for Refunds].
5.1.2. This 30-day guarantee is void if any service delivery has commenced. CareerStars, at its sole discretion, will determine if core service components have been initiated.
5.1.3. Approved refunds will be processed within [Specify Timeframe, e.g., 15-30 business days] to the original payment method, less any non-recoverable third-party payment processing fees.
5.2. Service Delivery & Satisfaction: Once Services have commenced, Fees are generally non-refundable. We are committed to providing high-quality services. If you have concerns about the services received, please refer to our Client Engagement & Coaching Policy and contact us to discuss.
5.3. Job Offer Guarantees (Specific Plans Only – e.g., “$X,XXX Money-Back Guarantee”):
5.3.1. Certain premium Plans may include a specific “Job Offer Guarantee” (“JOG”). The terms, conditions, eligibility requirements, Client obligations, definition of a “Qualifying Job Offer,” and claim process for any JOG are extraordinarily detailed and stringent.
5.3.2. THESE JOG TERMS ARE SEPARATE AND DISTINCT FROM THE 30-DAY MONEY-BACK GUARANTEE AND ARE OUTLINED IN A SEPARATE, COMPREHENSIVE “JOB OFFER GUARANTEE TERMS & CONDITIONS” DOCUMENT (“JOG T&C”) WHICH YOU MUST READ, UNDERSTAND, AND AGREE TO AT THE TIME OF ENROLLING IN A JOG-ELIGIBLE PLAN. THE JOG T&C ARE INCORPORATED HEREIN BY REFERENCE FOR APPLICABLE PLANS.
5.3.3. Key Obligations for JOG Eligibility (Summary – Full Details in JOG T&C): To be eligible for any JOG, the Client MUST, without exception, fulfill ALL obligations, including but not limited to:
(a) Completing all scheduled coaching sessions and assignments.
(b) Implementing all resume, LinkedIn, and branding advice provided.
(c) Actively and diligently applying to a minimum specified number of relevant, pre-approved job opportunities weekly/monthly for a continuous twelve (12) month period from the JOG start date.
(d) Engaging in specified networking activities.
(e) Attending all interviews for which they are shortlisted and providing timely feedback to CareerStars.
(f) Providing verifiable, contemporaneous documentation of all job search activities to CareerStars on a regular, specified basis.
(g) Maintaining open and responsive communication with CareerStars.
(h) Not declining any Qualifying Job Offer.
(i) Adhering to all other requirements as detailed in the JOG T&C.
5.3.4. Failure to strictly adhere to ANY of the JOG T&C obligations will automatically void any JOG. CareerStars has sole discretion in determining compliance.
5.3.5. The JOG is not a guarantee of employment but a conditional offer of a financial remedy if all stringent criteria are met and a Qualifying Job Offer is not received.
6. Client Responsibilities & Conduct
6.1. You agree to use the Services for lawful purposes only and in accordance with these Terms and our Client Engagement & Coaching Policy.
6.2. You are responsible for active participation, providing accurate information, timely communication, and implementing the strategies discussed during coaching.
6.3. You agree not to harass, abuse, or harm CareerStars staff or other clients.
7. Intellectual Property
7.1. All content, materials, methodologies, templates, and resources provided as part of the Services, including website content, logos, and branding (“CareerStars IP”), are the sole property of CareerStars or its licensors and are protected by copyright, trademark, and other intellectual property laws.
7.2. CareerStars grants you a limited, non-exclusive, non-transferable, revocable license to use CareerStars IP solely for your personal, non-commercial career advancement purposes in connection with the Services you purchased.
7.3. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the CareerStars IP without our prior written consent.
8. Confidentiality
8.1. “Confidential Information” includes all non-public information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential.
8.2. CareerStars will maintain the confidentiality of your personal and career-related information as outlined in our Privacy Policy.
8.3. You agree to maintain the confidentiality of any proprietary CareerStars methodologies, materials, or business information shared with you.
9. Disclaimers
9.1. No Guarantee of Employment or Specific Outcomes: EXCEPT FOR ANY EXPRESSLY STATED AND CONDITIONAL JOB OFFER GUARANTEES (AS DEFINED IN SECTION 5.3 AND THE SEPARATE JOG T&C), CAREERSTARS MAKES NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING EMPLOYMENT, JOB PLACEMENT, INTERVIEW SUCCESS, SALARY LEVELS, CAREER ADVANCEMENT, OR ANY OTHER SPECIFIC OUTCOME RESULTING FROM THE USE OF OUR SERVICES. YOUR CAREER SUCCESS DEPENDS ON NUMEROUS FACTORS BEYOND OUR CONTROL, INCLUDING MARKET CONDITIONS, YOUR SKILLS, EFFORT, AND THE DECISIONS OF POTENTIAL EMPLOYERS.
9.2. Services Provided “As Is”: THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CAREERSTARS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9.3. No Professional Advice (Other Than Career Coaching): The Services are for career coaching and advancement purposes only and do not constitute legal, financial, psychological, or other professional advice.
10. Limitation of Liability
10.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CAREERSTARS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
10.2. IN NO EVENT SHALL CAREERSTARS’ TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF THE SERVICES EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO CAREERSTARS FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
11. Indemnification
11.1. You agree to defend, indemnify, and hold harmless CareerStars, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Services.
12. Termination
12.1. By You: You may cease using the Services at any time. Termination by you does not entitle you to a refund except as specified in Section 5.
12.2. By CareerStars: We may terminate or suspend your access to all or part of the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.
13. Governing Law and Dispute Resolution
13.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Specify Jurisdiction, e.g., the State of Your Company’s Incorporation], without regard to its conflict of law principles.
13.2. Dispute Resolution: Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in [Specify City, State] before one arbitrator. The arbitration shall be administered by [Specify Arbitration Body, e.g., JAMS or American Arbitration Association] pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.
13.3. Class Action Waiver: YOU AND CAREERSTARS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
14. Miscellaneous
14.1. Entire Agreement: These Terms, together with our Privacy Policy, Client Engagement & Coaching Policy, and any applicable JOG T&C, constitute the entire agreement between you and CareerStars regarding our Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
14.2. Severability: If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
14.3. Waiver: No waiver by CareerStars of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of CareerStars to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
14.4. Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without CareerStars’ prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null. CareerStars may freely assign or transfer these Terms without restriction.
14.5. Notices: All notices or other communications to Careerstars under these Terms should be in writing and sent to comms@careerstarshq.com
15. Contact Information
15.1. If you have any questions about these Terms, please contact us at:
Careerstars, LLC
2220 Plymouth Rd #302, Hopkins, Minnesota(MN), 55305